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Client Success Stories

  • "We recently converted our payroll processing system to MassPay and the cloud-based iSolved HCM platform. After evaluating five other payroll companies, we chose MassPay. From the first interview through conversion, the defining quality that really stuck out was a "personal touch". Everyone has demonstrated a friendly and hands-on approach to customer service."

    Allen C. Eppich, Controller, The Somerset Club
  • “We came off of a PEO and decided that MassPay with the iSolved platform was the right fit for us.  Because we were always on a PEO prior to MassPay, they helped us get  registered in all states we do business in.  MassPay’s payroll and human resource experts are just that, experts in their field, and helped us to be a more efficient and compliant company.  MassPay is very competitive on the cost side and will save us over $50,000 this year in administration costs from our previous PEO provider.  They have excellent partners for benefits  and work directly with those partners making the transition to MassPay very easy for us."

    Greg Loycano, CMA, Chief Financial Officer, Network Allies, LLC
  • "We came to Mass Pay from ADP, from a world where you could never get a real person on the phone, that was so utterly frustrating.  It was so refreshing to align with a business that had a family oriented feel yet was sophisticated and tech-friendly. It is a balance that is rare and difficult to uphold but MassPay is succeeding. With so many wonderful team members, and constant growth, they continue to impress. We would highly recommend them for all of your payroll needs."

    Sara Walsh, Payroll Manager, Able Home Care
  • "Before I started taking care of our employee’s payroll, we had bounced from company to company, unsatisfied with the rates and the service we were receiving. We tried probably 5 different payroll companies in 3 years. MassPay approached me, personally sat down to educate me and helped me set up all my systems. I ALWAYS talk to a real person, and my questions are always answered so quickly. It gives me the most amazing peace of mind knowing that this one aspect of our busy restaurants is being taken care of, and my employees appreciate it, too!"

    Torie Farnsworth, Owner, Marino’s Cafe/Boardroom Cafe
  • "As a non-profit organization, we are proud to have a top notch payroll and HR management firm working with us. The staff at MassPay are truly part of our team and are always available to assist.
    From implementation to everyday processes, MassPay has been an invaluable resource and partner of Lifebridge.

    MassPay makes our jobs easier so that we can focus more on our mission, and for a non-profit, that is invaluable."

    Jason R. Etheridge, Executive Director, Lifebridge / Seeds of Hope Housing, Inc.
  • “I had no idea what I was missing when I was with another HR/Payroll company. I just didn’t realize that companies like MassPay existed. They provide such great service and have such great people!”

    The MassPay team is extremely accommodating and goes above and beyond.  They have raised the bar on what an HR/Payroll provider should be.”

    Donna Buxton, President/Owner, Buxton Oil Company